Need repair or calibration work on your instruments? We’re here to help! We can repair and calibrate any of our instruments, as well as most of those sold over the past 40 years by Heraeus Electro-Nite—because we built them.
Fill out the form below and let us know which services you need, and a member of our customer service team will contact you within 24 hours.
Ship us your pyrometer and we'll do a complete system check including calibration, and then return your instrument with a new certificate from our lab. Turnaround time is approximately 10 days for this service and the cost is $150 per instrument, plus any repair parts if needed.
Self-service calibration is easy! If you select this option, we'll ship you one of our certified calibration instruments with instructions on performing your own calibration check and generating an updated certificate. You can do multiple calibration tests and generate certificates on-site and with no downtime. The cost of this service is $150 and you must return the calibration test instrument within 30 days.
*Industry standard practices require updated certification on an annual basis.
